After a High Holiday episode full of congregational kvetching, Rabbi Raphael Leban and Howard Wedgle head to BMH-BJ to hear the other side of the story — from the people who make synagogue life actually happen. Their guest, Executive Director Ilene Rosen, pulls back the curtain on the chaos, joy, and occasional coughing fits that come with hosting hundreds of Jews on the holiest days of the year. How do you keep smiling when everyone’s complaining about the temperature? Tune in for this special behind-the-scenes look at the art of staying gracious through the greatest of kvetches.