Darryl Hatton, Founder and CEO of ConnectionPoint, joins the show to unpack what nonprofits often misunderstand about fundraising technology, fees, and donor experience. A serial entrepreneur who entered the sector while helping his son’s lacrosse team raise funds, Darryl shares how ConnectionPoint has helped power over 200,000 projects worldwide and raise more than $400 million. The conversation dives into the real costs behind “free” fundraising platforms, the pros and cons of tipping versus fee-recovery models, and why fundraising should be treated as marketing—not just transaction processing. Darryl explains how reducing friction, building trust with donors, and investing in smart technology enables nonprofits to raise more while respecting their communities and long-term sustainability.

You can connect with Darryl Hatton on LinkedIn.

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