How can nonprofits use AI to build capacity without losing the human touch? Sean Littman sits down with Noah Landau of 

Macktez to discuss where AI can make a practical difference—and where organizations should proceed thoughtfully.

Macktez is a New York IT consulting firm with 30 years of experience helping nonprofits, creative organizations, and media companies navigate complex technology and operational change. Its services include managed IT, identity and access management, device management, security, and office buildouts. As organizations get their technology foundations in order, 

Macktez increasingly helps them adopt AI responsibly.The conversation explores how AI can support teams by reducing tedious work—from searching system logs to handling data and capturing meeting follow-ups—without replacing the people who build donor and community relationships. Noah also breaks down different levels of AI use, the risks of giving AI agents too much access, and why privacy, transparency, and good management matter.

Macktez is a strong fit for organizations of up to about 1,000 people whose systems have become messy behind the scenes, whether that means stale accounts, overloaded shared inboxes, weak security, or no central directory.

In this episode:

• Where AI can reduce repetitive work and help nonprofits build capacity
• How to think about chat tools, tools that take action, and AI agents
• Why donor communication should preserve transparency and human connection
• How to approach AI permissions, security, and sensitive information
• Why strong technology foundations matter when adopting AIA grounded conversation for nonprofit leaders and teams looking to make technology work better—without losing sight of trust, mission, or the people they serve. 

This podcast is sponsored by Givesuite.com, your nonprofits growth engine. To learn more about Givesuite. check us out www.Givesuite.com