One way that MSPs increase their scope is by joining an affiliation group. There are many forms, and the levels and types of integration with other firms varies. In this episode, we interview Tim Conkle, whose company The 20 consists of both an MSP alliance with (currently) 170 members, and an MSP rollup that just completed their 37th acquisition. Tim is an interesting and passionate MSP, and this episode provides the opportunity to learn:

• How does The 20 work
• What are the three things MSPs need to do to be truly successful
• What does 'better together' mean, and why
• How Tim thinks about economies of scale
• Removing friction and technology debt
• Running both Connectwise and Kaseya inside the box
• What tools they've homegrown and why
• 2% of helpdesk calls are not the people who they say they are!
• Benefits of joining the affiliation

Financial Modeling Service provides M&A and Intermediary services to IT companies. As a former IT company owner, Jeff Greenspan understands your business and will work with you to achieve an optimal result based on your specific needs. You can reach Jeff at Jeff.Greenspan@financialmodelingservice.com or through his contact form at https://financialmodelingservice.com/contact-us/.